F A Q
Help! Should I order Canvas or Paper?!
Both are great options- they are created on archival media and treated with a matte UV finish. The canvas will arrive stretched and ready to hang, and the larger watercolor paper art ships rolled in a protective sleeve and tube. Canvas is a great option if you are wanting to fill a larger space or want to place it near a window and prefer to not have a glare. Both options are created to last forever and will not fade.
My painting was damaged in transit. What should I do?
Oh no! We hate when this happens, but don't worry.. we've got you covered. Hang onto all of your shipping materials (box + bubblewrap) and send me an email at rb@rachelbrownart.com and I'll take care of it ASAP. I will send you a return shipping label and schedule a Fedex pickup, and we'll replace the damaged frame and/or painting right away.
What do you recommend for framing options?
All of my smaller prints ( 8x10, 11x14 & 18x24) are intentionally created in a standard size format. This is to save you money on custom framing. For all of these sizes, I recommend West Elm, Hobby Lobby, Michaels or even Amazon for their standard sized frames. I typically suggest a very simple frame- either white, natural, black, grey or gold with either no matting, or classic white matting.
For larger sizes, custom framing may be necessary. If your budget allows, there are literally thousands of options... and the world is your oyster. My favorite framing technique for watercolor paper is to float the piece within the frame to show off the deckled edge and texture of the paper.
If you opt for a floater frame around your canvas, this serves two purposes- to both protect the canvas, and also to finish the look of the piece and give it more of a polished look. Any of the pieces I sell may also be sold without the frame as well if you prefer the look of unframed or want to add your own custom frame. They are gallery wrapped and stretched on sturdy 1.5" canvas bars and look great on their own as well.
How do I hang my painting once it arrives?
1. Using a measuring tape and pencil, measure approximately 57" from the ground and mark a pencil dot on the wall. This is the standard suggested height and is the average "eye level" height... so not too low and not too high.
2. Flip your painting over and pull the wire tight with your measuring tape and measure to the top of the painting. Add this distance above the original mark you marked on the wall and mark an "X" in this spot. This is where the painting will hang.
3. Using a hammer, nail the hanging hardware in the marked "x" spot. Hang painting on nail/hardware hook. Done! Stand back and admire your handiwork :)
Can you do large commercial projects?
Yes! I love working with designers to help bring their vision come to life. I am flexible, hard-working and will ensure that the project will get completed within budget and deadline restrictions. If you are interested in collaborating on any large-scale projects, please let me know!
Do you sell Wholesale?
Yes, I do. Please contact rb@rachelbrownart.com to request a line sheet and/or wholesale pricing details.